Privacy policy

Effective Date: 20 January 2020
Last Updated: 11 November 2025

At Pure Euforia aka Pure Romance By Phoebe, your privacy is extremely important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our content.

1. Information We Collect

We may collect the following information from you:

  • Personal details such as your name, email address, phone number, and shipping address when you place an order or contact us.

  • Payment details, processed securely through our payment partners (we never store your full credit or debit card information).

  • Website usage data, including cookies and analytics information, to help improve your shopping experience.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Communicate updates, promotions, and support information

  • Improve our website, products, and customer experience

  • Comply with legal and tax obligations

You can opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting us directly.

3. How We Protect Your Information

We use secure systems and encrypted connections to protect your personal information from unauthorized access, misuse, or disclosure.
Only authorized staff and trusted service providers have access to your information for legitimate business purposes.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.
Your details may be shared only with:

  • Trusted service providers (such as payment processors, couriers, or website platforms) who assist in running our business

  • Legal authorities if required by law

All third-party providers are required to keep your information secure and use it only for the services they provide to us.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may affect how certain parts of the site function.

6. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you

  • Request corrections if any of your information is inaccurate

To exercise these rights, please contact us at prbyphoe@outlook.com

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📧 prbyphoe@outlook.com
🌐 www.pureromancebyphoebe.co.nz